Wow, what a crazy few weeks it’s been! The Coronavirus has shaken the entire world, and it was only a matter of time before it made it to our little island paradise. We’re sticking to all government advice and staying home, which has a few implications for our production team..check out below.
We're still working, but from home
Due to the impacts of COVID-19 in NZ, the Goodnature team are all working from home. For most parts of our business; product development, finance, sales, marketing and our care team, we are operating as normal, just from home. However, for the interim and due to the specialist processes and equipment which cannot be relocated to homes, as well as for the health and safety of our production team, Goodnature is currently unable to operate our production facility or supply product, as per the guidance of the New Zealand Government.
Our support team are ready and waiting
We will still be available for support where needed. Please do not hesitate to reach out with any questions you may have about our products, how they work, warranty issues, placing of orders, or anything else you may need, as well as of course the impacts of this shut down.
We're still taking orders
We have a good supply of raw materials and a full team of people who will quickly scale up production and supply of products once we are able to. We are still taking orders from our customers around New Zealand and around the world and are aware that for some of our customers, you remain open and selling product. What many of our customers don't know is that all our items are made to order, so during this time all pre-orders placed with us here on the website or through our support team will be scheduled for production in the order they are received.
At this stage we plan to resume production from Wednesday 22 April. When we have further guidance from the New Zealand Government about timing, we will reach out once more.
We trust you will stay safe, and at home during this time. We’re really looking forward to being up and running soon.
Terms & Conditions
- The 20% off promotion runs from 1 April to 11:59pm 8 April 2020, Goodnature can extend this at anytime.
- Offer includes all Goodnature products sold on goodnature.co.nz
- Offer excludes purchases made through any other channel.
- The discount has been applied sitewide, with the former and sale price displayed online for customers.
- Cannot be combined with any other promotional offer.
- Available to New Zealand customers only.