I already have an A24 rat and stoat trap. Can I add Chirp to that?
Sure thing. Chirp screws onto your A24 trap just like the original cap. When you buy ‘Chirp for A24’ we bundle it up with an automatic lure pump (with lure for rats) and a gas canister to keep you going.
How do I install Chirp?
It’s easy. Simple step-by-step instructions are in our Goodnature Chirp App - which can be downloaded for free from the App store (iPhone) or Google Play (Android).
I can’t find the instructions. Help!
To reduce the amount of printed material we produce, and so you always have your instructions handy, all A24 Trap with Chirp instructions are in the Goodnature Chirp App.
My log-in details aren’t working. What should I do now?
If you’re using the log-in details you used with our old App, these won’t work. The two Apps aren’t connected so you’ll need to set up a new account. This is also true of any other logins you’ve created with Goodnatur
Can I install Chirp on my A12 possum trap?
No. We’ve designed Chirp specifically for our A24 rat and stoat trap.
How do I receive data from Chirp?
When you’re within range of Chirp, you’ll be notified on your smartphone via Bluetooth™ every time your trap kills a pest. Chirp lets you know when the pest was killed, how many strikes are left before you need to replace the gas canister and when to change the lure.
How close to I need to be for it to sync?
Bluetooth has a range of 50 meters, so this is how close you need to be to your trap. We recommend having line of sight, as physical obstacles (like trees) can obstruct the data and range. Remember, if there hasn’t been a kill, it will not update the last sync text.
If you are outside of the Bluetooth range when a kill happens, Chirp will hold this data until you are next in range to collect it. If it’s been a while, it’s likely you could have a few notifications waiting for you when you next visit the trap.
Why did you choose Bluetooth if it only has a 50m range?
Bluetooth can connect directly to your phone and it doesn't rely on cell phone coverage or wifi. Often our traps are laid across all terrain, so by using Bluetooth is means the Chirp works everywhere, and will sync to your phone when you return to the trap, without requiring telephone signal.
What’s the difference between Bluetooth and wifi?
Bluetooth comes from your phone, and requires no satellite reception or internet to transfer information. This is perfect when you’re in the bush, or on the back of your farm where there’s no reception.
Wifi is the internet you need to download the app. It’s best to download the app first, while you have internet and then pair the Chirp when you’re in the field
I fired a test fire and it didn’t record?
Chirp has been designed to recognise movement and it will transition to a ‘moving state’, where it will temporarily disable kill detection. The device must be still for two minutes before it will return to a ‘still state’ and detect kills. This is to avoid false positive ‘kills’ (that might happen during set up).
What about if it’s on a trap stand?
You can still test fire your trap on a trap stand, but be careful not to move it around before or after you fire the test fire. It needs to sit in a static state for at least two minutes before and after testing.
How long does Chirp’s battery last?
The battery will last 2 - 5 years depending on your trap’s activity, your environment and temperature.
If I move my trap, how do I update its location?
You can update your trap’s location in our Goodnature Chirp app by clicking on:
My traps > Trap card > Details > Edit Trap > Tap the map and reposition the waypoint > Confirm.
Can other people see where my trap is located?
No. Unless you share your trap with other Goodnature Chirp app users, no one can see your trap’s exact location. However, we will add your trap data to our kill density heat map (see the ‘map’ page of our app) so that you and your conservation community can keep track of how well protected our birds are across New Zealand - without us giving away your trap’s exact location.
How do I share my trap?
To share your trap, follow these steps:
- Click on the My Traps icon at the bottom of the screen
- Tap anywhere on a trap card (where you see your trap name and humane kills)
- Tap the Details heading
- Tap the Manage button next to Trap Users
- Add their email address and hit Invite
They will receive an email to accept your request. If you used the same email address as their Goodnature App login, they will then see your trap on their ‘My Traps’ page.
What devices support Chirp?
Lowest iOS Device Supported – iPhone 5
Lowest Android Version Supported – Android KitKat (4.4)
Tablets and iPads are not supported.
How do I download the app?
On your smartphone, on the App store (iPhone) or Google Play (Android), search for: Goodnature Chirp. Click ‘download’ to install it.
Is the app free?
Yes. Our app can be downloaded by anyone in New Zealand for free.
Which countries can I download the app in?
The Goodnature Chirp app is currently available for download in New Zealand only via the App store (iPhone) or Google Play (Android). We’re working on making it available more widely.
Chirp’s red light is flashing. What does this mean?
If the red light is flashing it means Chirp is temporarily updating the data about your trap on your phone. Great news! It means Chirp is working 100%.
What does the red light mean?
This means your Chirp is talking! It’s awake and talking to your phone. It will only display when you first move it, or if you’re really giving it a good shake.
What does the orange/yellow light mean?
The orange light displays when the Chirp is either pairing or syncing. It’s transferring the information to your account.
I’ve got no red light flashing, does that mean it’s not working?
It’s still working! It’s simply sleeping to save power. The red light will only display when it senses movement, and will only flash for a minute after it’s sensed movement
What permissions do I need to set?
On some smartphones, you need to enable to app to have certain permissions so that it can see where your trap is located. Set the locations permission to ‘Always’. We’re not using this data, it allows your smartphone to detect and connect BLE devices in the background. If you don’t see this, you won’t be able to connect
Both lights are flashing. What does this mean?
Chirp is smart. Once a day it tests its battery to see much life it has left. During the test some LED lights come on for about five seconds. Great news! It means Chirp is working 100%.
I can’t see my trap in my Bluetooth™ Devices list:
Chirp’s Bluetooth™ technology works differently to other common Bluetooth™ devices - like headphones and speakers. You can only connect to Chirp from within the App. For instructions on pairing your phone with Chirp check out the instructions in the App.
What is ‘pairing’?
Pairing is the first connection your Chirp will make with your account. It will link the Chirp to your personal or community account by pairing. It uses Bluetooth to make this connection.
What is ‘syncing’?
Syncing is every Bluetooth connection the Chirp makes after it’s been paired with your account.
What does ‘last synced’ mean?
Last synced is the last time your account received information from the Chirp. It will only update when you’ve been in range, and you’re Chirp has ‘woken up’. This might be due to a kill, or due to it being moved.
What happens if it doesn’t update the ‘last synced’ text?
Nothing is wrong! It simply means there hasn’t been a kill for your Chirp to send you, and your trap’s been still. In order to make the battery in a Chirp last as long as possible, it only updates when there’s kill information or movement. If you want to double check it’s working, you can unscrew your Chirp cap and give it a shake, the red light should start flashing and your last synced will update.
My smartphone is having trouble pairing with Chirp. Any tips?
There are a few possible reasons for this:
a) Chirp needs to be awake to pair! When you’re on the ‘Pair with Chirp’ page of the app, give Chirp five strong shakes. Its red light should start flashing, then you know it’s awake and ready to go.
b) Bluetooth™ needs to be turned on. Check that it’s enabled on your phone.
If none of the above tips do the trick, let us know firstname.lastname@example.org so we can help you out.
My kill count hasn’t updated in ages.
There can be a couple of reasons for this:
a) Your trap hasn’t killed any pests recently. The first thing to check is that your trap still has gas and lure.
b) You haven’t been within range of your trap to collect the data. Get a bit closer!
My battery is low or dead. How do I replace it?
When Chirp’s battery is low or dead, let us know: email@example.com so we can send you a new battery with instructions to help you replace it.
There are chew marks on Chirp. Is this OK?
We’ve designed and made Chirp from hard wearing polycarbonate material with rounded surfaces to avoid it being chewed by animals. If you notice severe chew marks or holes in the cap, let us know: firstname.lastname@example.org.
How do I delete my trap?
At this stage, our app doesn’t support this function. Please contact email@example.com so we can help you out.
My app keeps crashing. What can I do?
Go to the “More” page and hit “Send Feedback” to send us a bug report. In your email to us, please include as much detail as possible so we can help you get it sorted. It’s handy for us to know your phone model, OS Version and what prompted the crashing. Send us some screenshots if you can.An important note for iOS Users: the ‘Send Feedback’ button is only available if you’ve set up your iOS Mail app.
What should I do with my trap's original cap once I’ve installed Chirp?
The original cap is 103ml – ideal for measuring things or the perfect place to store all those 10c pieces you’ve collected. If you have enough collection systems already, you can always send it back to us so we can recycle it and turn it into parts for a new trap!.
I have the old Goodnature App. Should I delete this now?
If you are still using our original App. It’s OK to keep this. Now that we’ve released Chirp, we are no longer making updates or supporting the old App. If you do delete it, it’s gone for good as it can no longer be downloaded from App stores