I already have an A24 rat and stoat trap. Can I add Chirp to that?
Sure thing. Chirp screws onto your A24 trap just like the original cap. When you buy ‘Chirp for A24’ we bundle it up with an automatic lure pump (with lure for rats) and a gas canister to keep you going.
How do I install Chirp?
It’s easy. Check out the installation guide in our Goodnature Chirp app.
Can I install Chirp on my A12 possum trap?
No. We’ve designed Chirp specifically for our A24 rat and stoat trap.
How do I receive data from Chirp?
When you’re within range of Chirp, you’ll be notified on your smartphone via Bluetooth™ every time your trap kills a pest. Chirp lets you know when the pest was killed, how many strikes are left before you need to replace the gas canister and when to change the lure.
How close to Chirp must I be for Bluetooth™ to work?
It depends on your environment. The Bluetooth™ technology inside Chirp works within a range of 20 - 100 metres. It can be limited by things like physical obstacles or terrain between your smartphone and trap. You’ll get the best connection with Chirp when it’s in your direct line of sight.
How long does Chirp’s battery last?
The battery will last 2 - 5 years depending on your trap’s activity, your environment and temperature.
If I move my trap, how do I update its location?
You can update your trap’s location in our Goodnature Chirp app by clicking on:
My traps > Trap card > Details > Edit Trap > Tap the map and reposition the waypoint > Confirm.
Can other people see where my trap is located?
No. Unless you share your trap with other Goodnature Chirp app users, no one can see your trap’s exact location. However, we will add your trap data to our kill density heat map (see the ‘map’ page of our app) so that you and your conservation community can keep track of how well protected our birds are across New Zealand - without us giving away your trap’s exact location.
How do I share my trap?
You can share your trap by going to My Traps > Trap Card > Trap Details > Manage Users.
Enter their email address and hit ‘share’. They will receive an email to accept your request. If you used the same email address as their Goodnature app login, they can see your trap on their ‘My Traps’ page.
What devices support Chirp?
Lowest iOS Device Supported – iPhone 5
Lowest Android Version Supported – Android KitKat (4.4)
Tablets and iPads are not supported.
How do I download the app?
On your smartphone, on the App store (iPhone) or Google Play (Android), search for: Goodnature Chirp. Click ‘download’ to install it.
Is the app free?
Yes. Our app can be downloaded by anyone in New Zealand for free.
Which countries can I download the app in?
The Goodnature Chirp app is currently available for download in New Zealand only via the App store (iPhone) or Google Play (Android).
Chirp’s red light is flashing. What does this mean?
If the red light is flashing it means Chirp is temporarily updating the data about your trap on your phone. Great news! It means Chirp is working 100%.
No red light flashing?
Take the battery out of the Chirp. Wait 2 minutes then put the battery back in. This removes all the power from the Chirp and essentially turns it off and on again.
Both lights are flashing. What does this mean?
Chirp is smart. Once a day it tests its battery to see much life it has left. During the test some LED lights come on for about 5 seconds. Great news! It means Chirp is working 100%.
I can’t see my trap in my Bluetooth™ Devices list:
Chirp’s Bluetooth™ technology works differently to other common Bluetooth™ devices (e.g. headphones and speakers). You can only connect to Chirp from within the app. See in-app installation instructions to pair.
My smartphone is having trouble pairing with Chirp. Any tips?
There are a few possible reasons for this:
a) Chirp needs to be awake! When you’re on the ‘Pair with Chirp’ page of the app, give Chirp 5 strong shakes. Its red light should start flashing, then you know it’s awake and ready to go.
b) Bluetooth™ needs to be turned on. Check that it’s enabled.
If none of the above tips do the trick, let us know email@example.com so we can help you out.
My kill count hasn’t updated in ages.
There can be a couple of reasons for this:
a) Your trap hasn’t killed any pests recently. Check that your trap has sufficient gas and lure.
b) You haven’t been within range of your trap to collect the data. Get a bit closer!
My battery is low or dead. How do I replace it?
When Chirp’s battery is low or dead, let us know: firstname.lastname@example.org so we can send you a new battery with instructions to help you replace it.
There are chew marks on Chirp. Is this OK?
We’ve designed and made Chirp from hard wearing polycarbonate material with rounded surfaces to avoid it being chewed by animals. If you notice severe chew marks or holes in the cap, we’d love you to let us know: email@example.com.
How do I delete my trap?
At this stage, our app doesn’t support this function. Please contact firstname.lastname@example.org so we can help you out.
My app keeps crashing. What can I do?
Go to the “More” page and hit “Send Feedback” to send us a bug report. In your email to us, please include as much detail as possible so we can help you get it sorted. It’s handy for us to know your phone model, OS Version and what prompted the crashing. Send us some screenshots if you can.An important note for iOS Users: the ‘Send Feedback’ button is only available if you’ve set up your iOS Mail app.
What should I do with my trap's original cap once I’ve installed Chirp?
The original cap is 103ml – the ideal size for measuring things in your shed and the perfect place to store all those 10c pieces you’ve collected. If you have enough collection systems already, you can always fire it back to us so we can turn it into something else to keep pests under control.